CareOn Merative Micromedex Platform
Overview
The CareOn Merative Micromedex platform is an integrated clinical decision support system that provides healthcare professionals at Netcare with real-time access to comprehensive drug and clinical information at the point of care.
What is Micromedex?
Micromedex Clinical Knowledge Objects® (CKO) Server is a leading evidence-based clinical reference solution developed by Merative (formerly IBM Watson Health). The platform delivers critical drug information, interaction checks, and clinical guidance directly within the CareOn medication management workflow.
Key Features
Drug Interaction Screening
- Real-time analysis of potential drug-drug interactions
- Multi-drug interaction checking (supporting 40+ concurrent medications)
- Severity ratings and clinical recommendations
Clinical Decision Support
- Allergy checking and contraindication alerts
- Pregnancy and lactation safety information
- Gender-specific dosing considerations
- Pediatric and geriatric dosing guidance
Comprehensive Drug Information
- Detailed drug monographs and references
- IV compatibility data
- Drug identification resources
- Alternative therapy suggestions
Integration with CareOn
The Micromedex platform is seamlessly integrated into the CareOn electronic medication management system, providing:
- Automatic screening during medication ordering
- Context-sensitive alerts and warnings
- Quick reference access without leaving the workflow
- Standardized clinical decision support across all Netcare facilities
Infrastructure & Availability
The platform operates on a highly available three-node cluster architecture with load balancing, ensuring:
- 24/7 system availability
- Optimal response times (typically 280-570ms depending on query complexity)
- Automatic failover capabilities
- Minimal service disruption during maintenance
Content Updates
Micromedex content is updated monthly with the latest:
- Drug information and formulary changes
- New drug approvals and warnings
- Updated clinical guidelines
- Safety alerts and recalls
All updates undergo rigorous testing and validation before deployment to ensure accuracy and system stability.
Support
For technical issues, questions, or assistance with the Micromedex platform, please contact:
- DigitalOn TECH Support: [email protected]
The Micromedex platform is maintained in partnership with Netcare's Digital Medication Management team, ensuring healthcare professionals have access to the most current and reliable clinical information to support safe medication practices.